Background: Since 1983 Jenbar Trucking has grown to manage a fleet of 40-45 trucks, specializing primarily in USPS contracting. The introduction of TracxTMS into Jenbar’s operations 18 months ago marked a pivotal shift in how the company managed compliance, reporting, and operational efficiency amidst increasing demands from USPS for digital proficiency.
The Challenge: Jenbar, like all USPS contractors, faced strict compliance requirements from the USPS, which required a robust tracking and reporting system to handle detailed logistics and reporting mandates. Prior to implementing TracxTMS, Jenbar relied on less specialized systems that did not cater to the unique needs of postal logistics, making it difficult to effectively meet compliance standards.
Implementation of TracxTMS: TracxTMS was introduced to Jenbar’s operations to streamline compliance and improve the efficiency of their tracking systems. The implementation was driven by the need for enhanced EDI capabilities and real-time tracking to meet USPS’s rigorous standards, which demanded 95% accuracy in tracking and reporting data.
Key features of TracxTMS, such as automated trip assignment and tracking through integration with Geotab devices, were pivotal. These features minimized the need for driver interaction, reducing human error and boosting compliance rates. The automation extended to scheduling, where drivers were pre-assigned routes that synced with TracxTMS, so that every trip was logged accurately without manual input.
Transformative Results:
Since implementing TracxTMS, Jenbar has seen significant improvements in several operational areas:
- Compliance and Reporting: The automated systems have allowed Jenbar to achieve the USPS compliance target of 95%. This improvement was crucial in maintaining their contractual obligations and avoiding penalties.
- Operational Efficiency: The automation capabilities of TracxTMS reduced the need for manual tracking and data entry, significantly lowering the risk of errors. The system’s robust reporting tools have also enabled Jenbar to monitor performance closely and make swift adjustments as needed.
- Cost Management: The introduction of TracxTMS has substantially minimized potential overhead related to compliance failures and inefficiencies. This proactive measure is expected to yield long-term cost savings and operational scalability.
Client Insights:
TracxTMS has substantially improved Jenbar Trucking’s ability to meet stringent USPS compliance requirements. The system has simplified the tracking and reporting processes, allowing Jenbar to more effectively manage their operations and improve compliance rates. This has strengthened their reputation and reliability as a USPS contractor.
The Operations Manager highlighted the value of TracxTMS in supporting unique operational needs like managing subcontractors. This function has streamlined the reporting process and ensured synchronized data submission across various stakeholders.
Overall, the integration of TracxTMS has been transformative for Jenbar, optimizing operations and laying a foundation for future opportunities. The Operations Manager noted, “The ability to manage all this data in one place has significantly transformed our operations, optimizing them in a way that prepares us for future opportunities.”
Looking Ahead
Jenbar continues to explore the capabilities of TracxTMS, particularly in terms of data analytics and potentially expanding into freight operations as market conditions improve. The system’s flexibility and responsiveness shows a promising path toward not only maintaining current operations but also scaling them without compromising the quality or compliance.
The case of Jenbar illustrates the potential for specialized transportation management systems to transform operations in highly regulated industries, setting a benchmark for similar companies facing these challenges.
