Choosing the right transportation management system (TMS) can be a game changer for your business. With so many options available, it’s crucial to know what features to look for to ensure efficiency and growth. Here are five essential features your TMS should have to provide the best experience for your trucking company.
1. Cloud-Based Flexibility
In today’s remote-work world, cloud access is necessary. Your TMS should be accessible from anywhere—whether you’re in the office, at home, or on the road. Cloud-based platforms allow your business to scale without limits, adapting to the size of your fleet as you grow. Plus, with everything stored securely online, you never have to worry about losing data or being tied to one location.
2. Transparent Pricing—No Hidden Costs
When evaluating a TMS, always ask about the total cost. Many providers offer demos highlighting their core features but hide additional fees for third-party integrations. These hidden costs can add up fast. At TracxTMS, we eliminate extra charges by including features like built-in EDI compliance, saving you thousands in data exchange fees. Make sure you know exactly what’s included to avoid unexpected costs down the road.
3. Seamless Integration with Existing Tools
Your TMS should integrate smoothly with your existing systems like QuickBooks, Sage, or GPS tracking. Too often, companies are sold on promises of integration, only to find frustration when their tools don’t sync properly. During demos, ensure the TMS can connect with the systems you already use, and ask for proof of seamless integration. This will save you time and prevent future headaches.
4. Easy-to-Use Reporting Features
Clear, high-level reporting is non-negotiable. Your TMS should offer intuitive, user-friendly reporting that allows you to easily track your business performance and identify growth opportunities. Look for a system that provides customizable reports tailored to your needs. The ability to generate accurate, actionable data quickly will help you make informed business decisions.
5. Reliable Customer Support
Great customer support is crucial. Waiting hours or days for help when something goes wrong can be a nightmare. Before committing to any TMS, ask about their support response times and how quickly issues are resolved. Look for companies that guarantee timely support and offer comprehensive training to get you and your team up to speed on the system.
TracxTMS—Your Complete Solution
If you’re searching for a TMS that checks all these boxes, look no further than TracxTMS. Our platform is cloud-based, fully integrated, transparent in pricing, and backed by exceptional customer support. There’s a reason why we’re the number one selling TMS software in America! Contact us today and see how TracxTMS can transform your business.
