Whether it’s tracking your fleet or staying in touch with drivers during their routes, good communication is critical to managing a successful trucking business. With TracxTMS, you can streamline fleet management through GPS integrations, 2-way SMS, and real-time notifications, giving you full control over your operations – and a seamless communication systems that makes your business thrive. Here are four ways TracxTMS will make communication seamless and help your business thrive!
1. Always Know Where Your Loads Are with GPS Integrations
Tracking your fleet shouldn’t be a hassle. With TracxTMS, you can easily integrate with top GPS providers, allowing you to monitor your trucks and drivers in real-time. We support integrations with popular GPS systems like Geotab, Samsara, Omnitracs, and ColdFront, among others. With these integrations, you’ll know exactly where your drivers are, giving you peace of mind that your loads will arrive on time. No more guesswork—just accurate, up-to-date information on the location of your trucks at any given moment. In an industry where on-time delivery is key, these insights can be a game-changer.
2. Real-Time Communication with the TracxTMS Driver App
Have you ever struggled to communicate with a driver during a route? Poor communication can cause delays and confusion, but with the TracxTMS Driver App, those worries are gone. The app includes a 2-way SMS feature that lets you send text messages directly from your computer to the driver. No need to rely on personal phones. Plus, all communications are logged for future reference, making it easy to track conversations and resolve issues quickly. Our Driver App also allows drivers to log their hours, make trip notes, and ensure compliance with hours-of-service regulations.
3. Delivery Confirmation with Automated Notifications
Staying on top of delivery statuses is crucial for customer satisfaction. With TracxTMS, you’ll automatically receive notifications when a load reaches its destination. This ensures that dispatch and your customers are kept in the loop, making it easier to coordinate the next steps. Having these notifications lets you to provide top-tier customer service – enhancing transparency by letting your customers know exactly when their shipments arrive.
4. Enterprise-Level Automation with Geofencing
If you’re looking for even more automation, TracxTMS offers geofencing features in its Enterprise edition. This allows you to trigger automatic updates and document transfers based on the physical location of the truck. For example, when a truck enters or exits a designated geofence, the system automatically updates load statuses, notifies customers, and can trigger EDI document exchanges. This level of automation reduces manual tasks and increases overall efficiency.
Geofencing also ensures better communication with customers by automatically informing them when their deliveries are about to arrive. This can significantly reduce the number of status requests you receive, saving you and your customers valuable time.
The Communication Solution You Need
TracxTMS is designed to provide your trucking business with all the tools necessary to maintain smooth, real-time communication with your drivers and customers. From integrated GPS to automated email notifications and geofencing, TracxTMS simplifies fleet management, allowing you to focus on growing your business.
If you’re ready to streamline your operations and improve communication across the board, book a chat with us today and discover how TracxTMS can transform your fleet management.
